Question user taggin

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desmomax

Customer
hy,

i just installed your product advanced user tagging in my forum following your instructions.

the product seems working but i dont see any notification on top of my forum, i see no desktop notification.
the only way to see the notification is to go in user panel details.

may i know how fix it? is possible to have a notification for user as it's normally with pm?
please let me know.

here some attached screenshot
bgz9f6.png


2zzrf2g.png


thanks and regards,
max
 
Last edited:
The notification doesn't show unless something has happened to actually generate a notification :)

Also, please make sure you've checked the usergroup permissions to ensure they are all set correctly.
 
thanks for your answer.. all permission are correct but if i tag someone i see no notification. Where the notification has to dispay?
My forum is 3.8.x

i also tried to download your notification mod (payed) but i can not import. is this up also for 3.8.x vb as mentioned in istruction?

please help me.
 
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Update: This is a bug in your custom skin. Someone has edited the navbar template to remove the notifications functionality from vBulletin.

Please contact your skin developer for assistance.
 
thanks... it s passed a lot of time.. i dont actually remember where i toke this skin and modifed. Could you suggest me the fastest way to fix? many thanx
 
Style Manager -> expand the Navigation / Breadcrumb group -> click navbar -> click the Revert button :)
 
Hello desmomax,

This ticket has now been closed with the status Answered.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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Legacy Advanced User Tagging

vBulletin 3.8.x vBulletin 4.x.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
2,502
Customer rating
0.00 star(s) 0 ratings
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