Bug Advanced User Tagging (vB5) [Beta] Not showing

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Necrophyte

Customer
Its sending a notification to the user being mentioned. There is nothing in the mentions tab in profile. After checking I noticed its not writing anything to the database. I checked all the dbtech_usertag_X tables, and they are all empty. Maybe this is normal on the lite version, but I would imagine you don't need to create tables then, so I figured something is wrong.
 
Can you please check your server's error log for any additional information?
 
Hello Necrophyte,

This ticket has now been closed with the status Not A Bug.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
I see the problem, you're running vB 5.2.5 which has user tagging functionality built in. Our mod will not function on this version of vBulletin, sorry :(
 
Wasn't even aware of that. Ahh well. Thank you sir for you time. Still loving the DBTech chat version. vs theirs.
As always gentlemen. Thank you for the efforts you do. Shame 5.2.5 is a lot more stable and able to code for now.
Which you guys would re-consider coming back into it.
 
It's still nowhere near ready, and it looks like it never will be. vB5 is a dead platform when it comes to modifications, you need look no further than vBulletin.org to see that: vBulletin Modifications - vBulletin.org Forum

vB5 mods: 73
vB4 mods: 1,953
vB3 mods: 1,433

In short, it makes absolutely no sense for a forum interested in running custom modifications to be running vB5. If vB4 looks too dated, I'd recommend XenForo as that is a very modern platform that is completely open and supportive of its modification scene :)
 
Hello Necrophyte,

This ticket has now been closed with the status Not A Bug.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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Legacy Advanced User Tagging

vBulletin 5.0.x vBulletin 5.1.x vBulletin 5.2.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
35
Customer rating
0.00 star(s) 0 ratings
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