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Ok well it worked for the achievements that members had the notification bar was gone BUT

When members get a new achievement the notification bar will not go away :RpS_confused:
 
If you don't know then you're not using it, it's fine :)

What is the URL you land on when clicking the notification in the drop-down menu? Click it, then wait for the page to load, then paste it here.
 
Ok here is the URL that it takes me too

View Profile: Admin - ArmorGaming

And here is the tab that still remains and wont go away

I just got an achievement here on Dragons Byte and when I clicked the tab I noticed it took me to the page where all my achievements are.

On my website its not doing the its just bring me to my profile not my activity's page
 

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vBulletin Options -> DragonByte Tech: vBActivity - Achievements Settings -> "Achievements Display Style: Profile" needs to be ticked.
 
Ok I updated to the 3.1.4 and im having the same issue

also wondering after the upgrade should I also upgrade the import files also?
 
In that case I'll need this:

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Ok thats not a problem BUT I never created a temp account for FTP not sure how to I use filezilla can you point me to where I need to go on filezilla and do I need to login to my directory to add a temp account?

Update: Im thinking I do that in my Plesk Penal
 
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Ok info has been sent via PM and thank you

Also I have 3 confirmed friends on the account so you have an new achievement notification
 
This was due to the "Default to Visitors Message on Profile" plugin added to your forum. It would indiscriminately override the "&tab=vbactivity" part of the URL, so vBActivity could not function as intended.

I have updated that plugin on your site so that it will now work as intended, and only set the visitor message tab as the active tab if there's no other chosen tab.
 
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