Question Awards request

F

FGC Normandy XC

Customer

• Aug 3, 2016

• #1

Fresh Install and I don't have the choice to make an award requestable or nominatable. I will post a picture of what I'm seeing Thank you

 

Fillip H.

Staff member

Owner

Developer

Customer

• Aug 3, 2016

• #2

That's not where members go to nominate or request awards, they do it via the front-end, in the Encyclopaedia

Members don't have access to your AdminCP, after all

 

F

FGC Normandy XC

Customer

• Aug 3, 2016

• #3

I don't have the option to make the award requestable in the admin control panel

 

Fillip H.

Staff member

Owner

Developer

Customer

• Aug 3, 2016

• #4

Oh sorry, I didn't realise this was referring to the Lite version since your account has a license. These features are Pro-only unfortunately

 

F

FGC Normandy XC

Customer

• Aug 3, 2016

• #5

Oh sorry I must not said it was the lite version, I have paid for the pro version that we used on another site which is no longer up.

 

Fillip H.

Staff member

Owner

Developer

Customer

• Aug 3, 2016

• #6

Nah it's my bad, this was posted in the Lite forum after all

If that site is no longer active then there's nothing stopping you from editing the license URL and using the Pro version on this new site

We place no restrictions on how many times a license can be transferred from one site to the other, the only restriction is that one license can only be used on one site at any given time.

 

F

FGC Normandy XC

Customer

• Aug 3, 2016

• #7

To be honest I forgot i had it....thank you for your time and I will edit the licence now

 

DragonByte Technologies

Company Information

Staff member

Company Info

• Aug 17, 2016

• #8

Hello FGC Normandy XC,

This ticket has now been closed with the status Answered.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!