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Thread: Shoutbox distorted


Forum: vBShout Lite Support

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  1. #1
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    Default Shoutbox distorted

    Hello,

    I have installed the addon for the first time, but the shoutbox is displayed incorrectly.

    Here a screen: https://picload.org/image/rllolcpw/2017-03-10_2006.png

    It is the standard style of vBulletin, only the colors have been changed.

    I have no url, since I test it on an internal network.

    I hope they can help me with the removal of the error. It is a very nice addon and I would like to use it publicly.

    Best regards
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  2. #2
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    Default

    This can happen if you have the IE7 Compatibility Header turned on in the vBulletin Options.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    Default

    Where can I find the option?

    With v3.8.11 I do not find the option.
    Last edited by OM852; 10th March 2017 at 21:01.
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  4. #4
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    Default

    In that case I will need to see the issue in action in order to assist further.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Default

    Is it about teamviewer?
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  6. #6
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    Unfortunately TeamViewer is not an option, you will need to install this product on a server somewhere, sorry
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    OK I have it installed on a server now.
    Then it should go with teamviewer?
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  8. #8
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    Unfortunately TeamViever is still not an option. I will need an FTP and AdminCP account in order to look into this further.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  9. #9
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    Default

    Okay, I'll send you the data equal per pn.
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  10. #10
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    Default

    Hello @OM852,

    This ticket has now been closed with the status Cannot Reproduce.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
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