Recent Downtime

Fillip H.

Staff member
Owner
Developer
Customer
As some of you would have been aware of, DBTech recently experienced a bit of downtime.

It began a couple days ago when the server started running slow, until today when it seemingly had frozen solid and we were unable to access it via any means.

After issuing a reboot command via our remote management interface, we found this did not solve the problem at hand.

Submitting a ticket to our web host's support system, we were instructed how to use a more in-depth management interface to get an output of the screen - along with the revelation that our server was experiencing a so-called "kernel panic" - in short, the *nix equivalent of a "Blue Screen of Death".

Not feeling confident enough to attempt the task of fixing it myself, I decided to accept the host's offer of investigating and potentially fixing it for us.

Luckily, it was a simple case of booting into a previous version of the kernel. They fixed it quickly and efficiently, and we were left with a working site and impressed looks on our faces.

A lesson we learned from this was; Backups are not for chumps :p

We'll take steps to ensure that this doesn't happen in the future (and if it does, the data loss should be minimal).


Fillip H. & The DragonByte Tech Team

Discuss this news here.
 
Back
Top