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Thread: Cookie message appears at top, but does not vanish when you click okay.


Forum: Cookie Control Professional Support

Questions & Answers for Cookie Control.

  1. #1
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    Default Cookie message appears at top, but does not vanish when you click okay.

    Installed the product some time ago, but disabled as couldn't get it to disapear from the top. Installed PL1 to see if it would function better. However I still have the cookie message stuck at the top. When you click OK I would expect the message to vanish. I am using google Chrome, cleared all the cachein the browser and xcache on the forum.
    Not sure what else to do at the moment, so disabled the product.

    2000 Trans-Am WS6 LS1 M6. (The Bat)
    Corsa Cat back, 3.5" dual tips. F.A.S.T LSX Intake / F.A.S.T Fuel rails, Dynatech LT Headers / Y-Pipe / No Cats, Wisper Lid, ported MAF, Racetronix 42lb/hr fuel injectors. Hypertech 160 stat. !AIR, !EGR. Walbro 255, SPEC Stage II Clutch / Flywheel. HPTuners 1BAR SD Tune. Wide Band gauge.
    389RWHP/380RWTQ ([477HP/460TQ]Flywheel) Dyno Dynamics
    More info and photos at:- http://www.solent-renegades.co.uk/co...-trans-am.html
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    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  2. #2
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    Belazor's Avatar
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    Default

    Can you please re-enable it @ your site and let me know so I can see this issue in action?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  3. #3
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    Default

    I can re-enable, what time is best to do this so you can see it?

    2000 Trans-Am WS6 LS1 M6. (The Bat)
    Corsa Cat back, 3.5" dual tips. F.A.S.T LSX Intake / F.A.S.T Fuel rails, Dynatech LT Headers / Y-Pipe / No Cats, Wisper Lid, ported MAF, Racetronix 42lb/hr fuel injectors. Hypertech 160 stat. !AIR, !EGR. Walbro 255, SPEC Stage II Clutch / Flywheel. HPTuners 1BAR SD Tune. Wide Band gauge.
    389RWHP/380RWTQ ([477HP/460TQ]Flywheel) Dyno Dynamics
    More info and photos at:- http://www.solent-renegades.co.uk/co...-trans-am.html
    0 0 0
     
    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  4. #4
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    Default

    I can PM you login details when you request. I have tried various browsers, and a couple of computers. Cleared server cache. Its an odd one. I cant keep the Cookie plugin active for too long as it covers the menu making the site hard to navigate.

    2000 Trans-Am WS6 LS1 M6. (The Bat)
    Corsa Cat back, 3.5" dual tips. F.A.S.T LSX Intake / F.A.S.T Fuel rails, Dynatech LT Headers / Y-Pipe / No Cats, Wisper Lid, ported MAF, Racetronix 42lb/hr fuel injectors. Hypertech 160 stat. !AIR, !EGR. Walbro 255, SPEC Stage II Clutch / Flywheel. HPTuners 1BAR SD Tune. Wide Band gauge.
    389RWHP/380RWTQ ([477HP/460TQ]Flywheel) Dyno Dynamics
    More info and photos at:- http://www.solent-renegades.co.uk/co...-trans-am.html
    0 0 0
     
    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  5. #5
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    Default

    It'd be good if I had login details so I could enable/disable on demand, as well as FTP info to debug the files.

    Thanks!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  6. #6
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    Default

    PM sent. Thanks

    2000 Trans-Am WS6 LS1 M6. (The Bat)
    Corsa Cat back, 3.5" dual tips. F.A.S.T LSX Intake / F.A.S.T Fuel rails, Dynatech LT Headers / Y-Pipe / No Cats, Wisper Lid, ported MAF, Racetronix 42lb/hr fuel injectors. Hypertech 160 stat. !AIR, !EGR. Walbro 255, SPEC Stage II Clutch / Flywheel. HPTuners 1BAR SD Tune. Wide Band gauge.
    389RWHP/380RWTQ ([477HP/460TQ]Flywheel) Dyno Dynamics
    More info and photos at:- http://www.solent-renegades.co.uk/co...-trans-am.html
    0 0 0
     
    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  7. #7
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    Default

    This was because you had a malicious entry in your .htaccess file, blocking access to the packages/ directory. I have commented out the offending .htaccess entry and the modification now works as intended
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Cookie message appears at top, but does not vanish when you click okay. Send PM  

  8. #8
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    Default

    Hello @RedWS600,

    This ticket has now been closed with the status Answered.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
    0 0 0
     
    Cookie message appears at top, but does not vanish when you click okay. Send PM  

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