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Thread: Reset newsletter to start scanning again from user #1


Forum: DragonByte Newsletter Professional Support

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  1. #21
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    I really do not want to do that. The forum in question has a complicated structure with many private or restricted forums and a large number of user groups, so setting the newsletter up correctly to send information only from certain forums and to certain usergroups was very time-consuming, and needed to triple-checked to avoid errors.

    However, I can try re-installing the modified 1.1.1 version...

    Maybe I inadvertently did something else to delete the tables.
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  2. #22
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    However, I can try re-installing the modified 1.1.1 version...

    Maybe I inadvertently did something else to delete the tables.
    OK. It must have been something else.

    I just reinstalled the latest version with overwrite and the database tables are still there from when I manually added them.

    Where is the extra debugging information located? How do I view it?
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  3. #23
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    I believe it should be in the scheduled task log
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  4. #24
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    This is all I see there:

    2016-05-28_14-41-25.png
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  5. #25
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    Ah, can you try editing the scheduled task and set Log Entries to Yes?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  6. #26
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    Done.

    The owner of that forum asked me to restart first thing Wednesday morning so I'll let you know what happens after that.
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  7. #27
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    Hello @djbaxter,

    This ticket has now been closed with the status Answered.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
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