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Thread: Links incomplete in Newsletter Pro; missing domain name


Forum: DragonByte Newsletter Professional Support

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  1. #11
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    Unless there's a way to replicate this issue 100% of the time (e.g. the same member always having this issue), I'm not sure what else I can do. It doesn't seem like anyone else is affected by this issue, as we've received no similar reports.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  2. #12
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    I now have confirmation from two members of one forum using Newsletter Lite and one member of a different forum using Newsletter Pro that this problem continues.

    One of the individuals is using an email client called "Chaos". I am trying to determine what email clients the other two are using but haven't yet heard back.

    Regardless, for everyone the links in the footer are working but the links in the body are not.

    Looking at the emails via Notepad, I think this may be the problem... see this excerpt:

    Code:
        <tr>
            <td style="
                border-left: 1px solid #6B91AB;
                border-right: 1px solid #6B91AB;
                   padding: 1em;
                color: #3E3E3E;
                font-family: Tahoma,Calibri,Verdana,Geneva,sans-serif;
                font-size: 13px;
                line-height: 1.23;
            ">
                <table cellspacing="1">
                <tr>
                    <th style="font-size: 13px; padding-right:16px;" align="left">Forum</th>
                    <th style="font-size: 13px;" align="left">Title</th>
                </tr>
                <tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=30876" style="text-decoration: none; color:#417394">What Are You Feeling Today?</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=157" style="text-decoration: none; color:#417394">Relaxation & Mindfulness-Meditation</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=18555" style="text-decoration: none; color:#417394">Quotes on Mindfulness</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=36" style="text-decoration: none; color:#417394">Ending Relationships: Separation and Divorce</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33865" style="text-decoration: none; color:#417394">Married Twice.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=138" style="text-decoration: none; color:#417394">Cognitive Behavior Therapy</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=32152" style="text-decoration: none; color:#417394">Introduction to Cognitive Behavior Therapy (CBT)</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=127" style="text-decoration: none; color:#417394">Positive Psychology</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=31679" style="text-decoration: none; color:#417394">Quotable Quotes 9</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=66" style="text-decoration: none; color:#417394">Therapy and Therapists</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=28350" style="text-decoration: none; color:#417394">Quotes on Therapy</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=86" style="text-decoration: none; color:#417394">Computers, Technology, and the Internet</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33754" style="text-decoration: none; color:#417394">Have You Upgraded to Windows 10 Yet?</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=21" style="text-decoration: none; color:#417394">Anxiety and Stress</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33874" style="text-decoration: none; color:#417394">Answering Ones Emotions.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=31934" style="text-decoration: none; color:#417394">Word Association Game</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=28159" style="text-decoration: none; color:#417394">Anti-Canadian Content (Laughing With Us, Not At Us) Pt. 5</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=157" style="text-decoration: none; color:#417394">Relaxation & Mindfulness-Meditation</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33633" style="text-decoration: none; color:#417394">What Does It Mean to Let Go?</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=32440" style="text-decoration: none; color:#417394">Funny Cat Pics 10</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=41" style="text-decoration: none; color:#417394">Personality Disorders:  Diagnosis, Treatment, and Research.</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33870" style="text-decoration: none; color:#417394">I Wonder About Me.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33875" style="text-decoration: none; color:#417394">Maybe A Tattoo</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=138" style="text-decoration: none; color:#417394">Cognitive Behavior Therapy</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=1452" style="text-decoration: none; color:#417394">Feelings and the Thoughts That Control Them</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33818" style="text-decoration: none; color:#417394">What are you currently listening to? Part 16</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=32439" style="text-decoration: none; color:#417394">Daily Gratitude</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=41" style="text-decoration: none; color:#417394">Personality Disorders:  Diagnosis, Treatment, and Research.</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33866" style="text-decoration: none; color:#417394">It's Like It's Two of Me.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=45" style="text-decoration: none; color:#417394">Psychology, Psychiatry, and Mental Health</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33869" style="text-decoration: none; color:#417394">September This Year Was Horrible!</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=45" style="text-decoration: none; color:#417394">Psychology, Psychiatry, and Mental Health</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33864" style="text-decoration: none; color:#417394">Excellent Forum.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=44" style="text-decoration: none; color:#417394">ADHD & Learning Disabilities</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33871" style="text-decoration: none; color:#417394">ADHD Just Gave Me a Answer to  Calm My Emotions.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=158" style="text-decoration: none; color:#417394">Online Counseling and Therapy</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33095" style="text-decoration: none; color:#417394">Benefits and Effectiveness of Online Counseling</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=44" style="text-decoration: none; color:#417394">ADHD & Learning Disabilities</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33873" style="text-decoration: none; color:#417394">The Self-Esteem Killers You Control</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33872" style="text-decoration: none; color:#417394">Mental Health: The Board Game</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=80" style="text-decoration: none; color:#417394">Self-Esteem and Self-Concept</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=29852" style="text-decoration: none; color:#417394">Self-esteem: 4 steps to feel better about yourself</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=53" style="text-decoration: none; color:#417394">Surviving Abuse or Dysfunctional Families</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33862" style="text-decoration: none; color:#417394">Abused As a Child.</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=27939" style="text-decoration: none; color:#417394">Pun of the Day</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=85" style="text-decoration: none; color:#417394">Just Chat</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33787" style="text-decoration: none; color:#417394">Daily Affirmations</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=48" style="text-decoration: none; color:#417394">Just for Fun</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33867" style="text-decoration: none; color:#417394">Senior Moments</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=21" style="text-decoration: none; color:#417394">Anxiety and Stress</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=29281" style="text-decoration: none; color:#417394">Gabapentin</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=21" style="text-decoration: none; color:#417394">Anxiety and Stress</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=25739" style="text-decoration: none; color:#417394">Good Anxiety - and Bad</a></td>
    </tr><tr>
        <td style="font-size: 13px; padding-right:16px;"><a href="forumdisplay.php?f=45" style="text-decoration: none; color:#417394">Psychology, Psychiatry, and Mental Health</a></td>
        <td style="font-size: 13px;"><a href="showthread.php?t=33841" style="text-decoration: none; color:#417394">My Mother and I Just Don't Get Along</a></td>
    </tr>
                </table>
            </td>
        </tr>
        <tr>
            <td style="
                border-left: 1px solid #6B91AB;
                border-right: 1px solid #6B91AB;
                border-bottom: 1px solid #6B91AB;
                   padding: 1em;
                color: #3E3E3E;
                font-family: Tahoma,Calibri,Verdana,Geneva,sans-serif;
                font-size: 13px;
                line-height: 1.23;
            ">
                <div style="margin-left:5px; font-size:11px;" align="center">
                    
                    Did you know you can change how often you receive these newsletters with one click?<br />
    If you <a href="http://forum.psychlinks.ca/newsletter.php?do=frequency&action=reduce&hash=b7591fabb620e6419b402615d62be8da&userid=11558&newsletterid=1" style="text-decoration:none;">click here</a>, you will receive these newsletters less frequently.
                    
                    <br />
                    <a href="http://forum.psychlinks.ca/newsletter.php?do=unsubscribe&hash=b7591fabb620e6419b402615d62be8da&userid=11558&newsletterid=1" style="text-decoration:none;">Click here to unsubscribe</a>
                </div>
            </td>
        </tr>
        </table>
    Note that the links in the body do NOT contain the full path (i.e., there is no domain name there), while the links in the footer do contain the full path.

    It appears that most email clients don't have a problem with this but a few do.

    Would it not be possible to fix this so that the links in the body of the newsletter include the full path?
    0 0 0
     
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  3. #13
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    *bump*
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  4. #14
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    I'll change that in the next version
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Links incomplete in Newsletter Pro; missing domain name Send PM  

  5. #15
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    Hello @djbaxter,

    This ticket has now been closed with the status Fixed.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
    0 0 0
     
    Links incomplete in Newsletter Pro; missing domain name Send PM  

  6. #16
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    Any updates on when to expect the new version with the fix for links?
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  7. #17
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    I'll schedule it for release Monday
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
    0 1 0
     
    Links incomplete in Newsletter Pro; missing domain name Send PM  

  8. #18
    Founder
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    Default

    Hello @djbaxter,

    This ticket has now been closed with the status Fixed.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
    0 0 0
     
    Links incomplete in Newsletter Pro; missing domain name Send PM  

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