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Thread: Newsletter Not Sending & Seem to be Missing Settings


Forum: DragonByte Newsletter Lite Support

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  1. #1
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    Default Newsletter Not Sending & Seem to be Missing Settings

    Newsletters are not being sent out even when manually running the schedule task. It out puts 0 newsletters sent.
    When I run the test it displays several threads in test.

    I also seem to be missing several settings in the AdminCP.
    Newsletter Management - Archer & Angler - vBulletin Admin Control Panel - Google_2015-12-11_12-0.png
    CRR Gaming
    An Online Gaming Community

    -------------------------------------------------------------------------------------------------------------------------------------
    Archer & Angler
    Shoot Problems - Tackle Questions - Reel Answers

    0 0 0
     
    Newsletter Not Sending & Seem to be Missing Settings Send PM  

  2. #2
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    Can you please let me know why you believe you're missing several settings? That screenshot doesn't show anything out of the ordinary to me.

    Also, the newsletter respects vBMail's bounced mail setting, so if you're not receiving the newsletter yourself, can you please also make sure your account is not flagged as bounced?

    If the scheduled task returns 0, this means it's already processed the newsletter for all users in queue.

    Lastly, could you also inspect your server settings to make sure there are no new issues with email delivery?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  3. #3
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    False alarm. My apologies. Working as intended.
    CRR Gaming
    An Online Gaming Community

    -------------------------------------------------------------------------------------------------------------------------------------
    Archer & Angler
    Shoot Problems - Tackle Questions - Reel Answers

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    Newsletter Not Sending & Seem to be Missing Settings Send PM  

  4. #4
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    No problem, glad you worked it out
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  5. #5
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    Hello @CharlieDelta,

    This ticket has now been closed with the status Not A Bug.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Newsletter Not Sending & Seem to be Missing Settings Send PM  

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