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Thread: Raffles Issues


Forum: DragonByte Raffles Lite Support

Support / Suggestions for DragonByte Raffles.
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  1. #11
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    Quote Originally Posted by Belazor View Post
    Update: The FTP information you have provided does not work, I am unable to connect to your server. Additionally, the AdminCP account does not have the Can Administer Raffles permission, so I am unable to inspect your configuration.

    However, I notice you are running Beta 1. Could you please update to the latest version (Beta 2 at the time of writing)? It's possible your issue has already been fixed by other changes
    Just checked the details I gave you and everything is working correctly so no idea why you cant get the access.

    Have updated to the new version with still no change in the issues above. In fact more have been created as you now cannot delete a raffle in the ACP. Gives an error of Invalid.

    Have sent you another PM with some details.
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  2. #12
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    I will check the new details and get back to you A.S.A.P., I am currently quite swamped but I'm hoping to clear out my backlog either tonight or tomorrow. Sorry
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  3. #13
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    Update: This has now been resolved, thanks
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  4. #14
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    Quote Originally Posted by Belazor View Post
    Update: This has now been resolved, thanks
    Still unable to delete a raffle. Gives an invalid error. Also when trying to make them inactive they still show on the raffle page.
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  5. #15
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    Both issues should now be resolved @ your site and in the live release
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