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Thread: Raffle entries and Currency from DB Activity & Awards plug-in.


Forum: DragonByte Raffles Lite Support

Support / Suggestions for DragonByte Raffles.
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  1. #11
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    Quote Originally Posted by Belazor View Post
    Sorry for the delay, I've checked this @ your site and the problem appears to be that no usergroups have been configured to be able to enter raffles. Please use vBulletin's Usergroup Manager and edit each usergroup to grant them this permission
    Hi Belazor, can you please assist? I completely understand you must be swamped running your site/business but it's bee 24 days since I reported this issue. Can you please go in and make the necessary changes the the plugin settings for this to work?
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  2. #12
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    Hi Belazor,
    Thanks for checking but I still cant get the link to appear, I already made the change to the User Groups but nothing. My site is not live yet, feel free to make the change yourself if needed to verify this is working. Thanks.
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  3. #13
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    I'm really sorry, I'm not sure how I managed to miss this ticket

    I'll look into this straight away
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  4. #14
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    Update: I re-enabled the navbar tab, but now your site loads to a blank page so I can't test this further.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  5. #15
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    HI Belazor, I fixed the blank page issue. It was one of the plugins i had disabled, not compatible with the site and caused that problem.

    Please go a head an take a look when you have a moment.

    Thank you.
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  6. #16
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    I can't find any FTP information from you, and this is needed in order to debug this issue further.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  7. #17
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    Quote Originally Posted by Belazor View Post
    I can't find any FTP information from you, and this is needed in order to debug this issue further.
    Hi Belazor,

    I've sent you a PM with your FTP account details.

    Thank you.
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  8. #18
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    I've re-created the raffle in question and entering the raffle works fine for me now
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  9. #19
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    Thank you!!

    What was the cause of the issue? in case it happens again I can try fixing it myself.

    Thanks.
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  10. #20
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    I don't know, if it happens again let me know and I'll jump back in to test it again
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
    0 0 0
     
    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

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