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Thread: Raffle entries and Currency from DB Activity & Awards plug-in.


Forum: DragonByte Raffles Lite Support

Support / Suggestions for DragonByte Raffles.
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  1. #1
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    Default Raffle entries and Currency from DB Activity & Awards plug-in.

    Hi Support,

    I have the DBRaffles(Lite) and DBActivity&Awards(pro) Plugins. I would like my users to be able to trade their points for raffle entries.

    Q. Is it possible to use the points collected from DBActivity as a currency? If yes, can you please explain how it can be done?

    Q. Will a user's total points in DBActivity decrease as they are traded in for raffle entries?

    Great products. Thank you!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  2. #2
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    1. Add a new currency and use user as the points table and dbtech_vbactivity_points as the points table

    2. Yes, but their activity level won't decrease.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  3. #3
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    I dont know what Im doing wrong, I cant see the link to purchase a raffle entry. I know it should display under the "you entries" text, but I cant get it to display.

    Raffle Entry Link.png

    Thanks.
    Last edited by admin1980; 3rd April 2015 at 17:40.
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    Did you make sure to change the currency your raffle's entry cost is charged in?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  5. #5
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    I updated the default currency, I did not create a new one. Could that be the issue? Here are my settings:

    Currency Settings.png

    Raffle Settings.png

    Thanks.
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  6. #6
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    Can I please get some assistance with this issue?
    Last edited by admin1980; 10th April 2015 at 02:08.
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  7. #7
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    Could you please create and PM me with a temporary AdminCP account?

    For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

    If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

    Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

    Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

    When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

    Thank you for helping us debug our products and allowing us to assist you, we appreciate it
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  8. #8
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    Hi Belazor, I have PM you the login credentials. Login tested ok.

    Thanks you!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  9. #9
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    Sorry for the delay, I've checked this @ your site and the problem appears to be that no usergroups have been configured to be able to enter raffles. Please use vBulletin's Usergroup Manager and edit each usergroup to grant them this permission
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

  10. #10
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    Hi Belazor,
    Thanks for checking but I still cant get the link to appear, I already made the change to the User Groups but nothing. My site is not live yet, feel free to make the change yourself if needed to verify this is working. Thanks.
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    Raffle entries and Currency from DB Activity & Awards plug-in. Send PM  

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