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Thread: Banners do not appear


Forum: DragonByte Forum Ads Lite Support

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  1. #1
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    Post Banners do not appear

    Installed and configured the mod. I set the area, added a banner and will not appear anywhere in the forum, even the default template does not appear, could help me?
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    Did you remember to set up a banner space? Can you show me screenshots of the banner, banner space and sold banners interfaces?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    Create and edit banner space: Screenshot by Lightshot

    Price Banner space configured: Screenshot by Lightshot

    ordered and activated space: 503 Service Temporarily Unavailable

    not appear the banner: 503 Service Temporarily Unavailable


    Thanks for helping

    edit: Info: Default skin does note work!!!
    Last edited by gxgroup; 14th August 2014 at 00:06.
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    Nobody to help?
    If I had bought would be like?
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    The banner is just a red square? Or is that a glitch somewhere?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    yes, put to test.

    No idea?
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    Could you please create and PM me with a temporary FTP and AdminCP account?

    For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

    The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

    If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

    Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

    Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

    When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

    Thank you for helping us debug our products and allowing us to assist you, we appreciate it
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  8. #8
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    Update: Your custom style does not properly implement the "Header 2" location, so I have changed it to Header 1 and it now works as expected

    Please make sure you have adblock disabled for your website as well.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  9. #9
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    Friend, tested in all areas available and did not appear in the mod, sorry, but I believe it was not only that.

    Yet tested the Default theme.

    I have some years of experience with VB

    But thank you very much for your cooperation in solving the problem.

    Thank you
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  10. #10
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    completing and adding the banner to upload, this error appears:

    erro.png

    Not entered the picture in the customer area:

    image: Screenshot by Lightshot


    can you help me?


    ------------- EDIT

    Solution : http://www.vbulletin.com/forum/forum...66#post4000466
    Last edited by gxgroup; 25th August 2014 at 17:57.
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