Question pm cron job not working

Status
Not open for further replies.

cubs

Customer
Super pm cron job not working. when I click which user group to clean out the pm's it dosnt stay clicked the user group
 
Last edited:
Hi there,

Could you please provide more information? Unfortunately "It doesn't work" does not help me figure out what the problem is :)

Thanks!
 
when I try to set the user groups it wont allow me qwhen I click them and save it doesn't show saved .When I run the cron job it doesn't delete any pm's
 
I Aplogize Ive never had to ask for help for a mod before from DB that wasn't working so its new to me
 
when I try to set the user groups it wont allow me qwhen I click them and save it doesn't show saved .When I run the cron job it doesn't delete any pm's
The options not saving sounds like you may have a mod conflict. Can you please try disabling all other modifications, leaving only SuperPMs active?
 
Ive got over 8 of your mods installed can I please get some help the other mods work great
 
Are you talking about the vBulletin Options where you choose the usergroups?

Sorry, I'm having difficulties understanding what exactly the problem is :(
 
I have your super pm mod installed and the XML on the side of the admin panel .I click VB options I scroll down to your mod I go to your pm delete cron job when I try to click which user group to have the pm's deleted the user group will not stay clicked
 
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Hello cubs,

This ticket has now been closed with the status Answered.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
Status
Not open for further replies.

Legacy vBSuper PM's

vBulletin 4.x.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
543
Customer rating
0.00 star(s) 0 ratings
Back
Top