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Thread: Error

Forum: vBAnswers Lite Support

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  1. #1
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    Exclamation Error

    Installed this, it didn't appear to do anything; so I uninstalled it and now my site's down with the following error:

    Warning: require(..../dbtech/vbanswers/hooks/init_startup.php): failed to open stream: No such file or directory in ..../includes/init.php(351) : eval()'d code on line 443
    Fatal error: require(): Failed opening required '/var/www/virtual/enworld/forum/dbtech/vbanswers/hooks/init_startup.php' (include_path='.:/usr/local/lib/php') in /var/www/virtual/enworld/forum/includes/init.php(351) : eval()'d code on line 443

    Help, please?

    (Yes, I deleted all the files after uninstalling via the product manager).

    So I managed to get the site back up by reuploading the files and reinstalling the product, then deactivating it. Attempts to uninstall give the above scenario, though.
    Last edited by Belazor; 17th November 2013 at 14:59.
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  2. #2
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    This can happen if your forum doesn't correctly rebuild the plugin cache during uninstall.

    To see if this is the case, perform the following steps:
    1. Uninstall the product via the Plugin Manager
    2. Open any random plugin and save it (don't change anything)
    3. Delete the files

    It should then no longer error.
    Fillip Hannisdal
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    DragonByte Technologies http://www.DragonByte-Tech.com

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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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