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Thread: Theme not Working Properly


Forum: DragonByte MMO Support

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  1. #1
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    Unhappy Theme not Working Properly

    Hello,

    I am using Xenforo 1.2.2 and i bought the dragonbyte MMO theme for it. I put it on and there are a few errors on the skin that make it look messed up. xenforo says "There are templates that may be outdated. Click here to review them."

    Everything is fine when just using the defualt skin.

    Screenshots

    1239ba59b70f40c1071fa58efa19b331.png

    bd7c315f14195c4db302e1ee42e0f780.png

    3ff613d8de3b7732676679fc8d21154c.png


    Please help
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  2. #2
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    We are currently experiencing a high volume of support tickets due to a number of issues arising from the vBulletin 4.2.2 update.
    @the-danzor will answer you as soon as he can.

    Thank you for your patience, and we apologise for the inconvenience.

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    Hello,

    I will be providing an update to patch the theme with-in a few days, keep an eye on this thread for further details.

    Regards,
    Scott
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    @the_danzer
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    Okay I will eagerly be awaiting, and checking a couple times a day for an update, Thanks
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    Quote Originally Posted by the-danzor View Post
    Hello,

    I will be providing an update to patch the theme with-in a few days, keep an eye on this thread for further details.

    Regards,
    Scott

    okay i will be waiting
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    Quote Originally Posted by the-danzor View Post
    Hello,

    I will be providing an update to patch the theme with-in a few days, keep an eye on this thread for further details.

    Regards,
    Scott

    Is it possible if i can just get a refund and no patch, I know i already downloaded it, but as i showed you, there are many errors, and i will be deleting it.
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    Quote Originally Posted by the-danzor View Post
    Hello,

    I will be providing an update to patch the theme with-in a few days, keep an eye on this thread for further details.

    Regards,
    Scott
    So its been quite a while over a few days this coming out soon this is quite ridiculous, and frankly very unprofessional that i payed 60+ USD and it doesn't even work.
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    I've hidden the previous posts in this thread, as I've now been able to clarify the exact circumstances of this scenario.

    First of all, and most importantly, the theme you have purchased will not be discontinued. It is being upgraded to work with xenForo 1.2 as we speak. The theme you have purchased will be supported for the foreseeable future.

    Secondly, regarding "DragonByte MMO v2" - this was a horribly chosen name and incredibly confusing, as it implies an upgrade to the existing "DragonByte MMO" theme that you have purchased.
    This is not the case - it's an entirely separate theme, as different as Mielo is from MMO. It will be given a new name prior to release to eliminate confusion.
    The release of this theme will in no way, shape or form impact the support and lifetime cycle of your purchased theme.


    I can only apologise for the confusion this has caused. If you have any further questions, please feel free to contact me and I will do my best to clarify further.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Quote Originally Posted by apantich View Post
    So its been quite a while over a few days this coming out soon this is quite ridiculous, and frankly very unprofessional that i payed 60+ USD and it doesn't even work.
    The theme has been fully upgraded, it should appear in your client area shortly.

    The changes made from 1.1 to 1.2 include:
    A more slim design, saving and better using space.
    Full support for Xenforos Responsive design for mobile devices.
    A more optimized theme for the custom features, easy and fast editing and managing of these features.
    Grid view is now NOT part of the XMLs (Standard and Grid is now just standard) but now an optional template change users need to apply (saves on XML updates and templates to manage). Users will find the grid HTML attached with the theme to apply if they desire.
    ReadMe has been entirely removed, now located inside the Welcome Area in the theme. This now contains all the information you need to manage the theme.
    Width control is now managed through the AdminCP settings instead of a custom class.
    Mostly all custom code is now located in the Extra.css file.

    Regards,
    Scott
    Last edited by the-danzor; 29th October 2013 at 20:49.
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