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Thread: vBSecurity issue


Forum: DragonByte Security Lite Support

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  1. #1
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    Default vBSecurity issue

    Hello
    downloaded the demo to allow my mod to test this. once installed the admin options show in the left sidebar but upon clicking each one they all have a blank white screen? Any ideas, will likely purchase but want to make sure this is what he wants.
    THX
    Kevin

    FYI- I did uninstall and reinstall, also overwrote it once.
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    Hi there,

    Can you please make sure that display_errors is turned on in php.ini and that config.php does not have define('SKIP_ALL_ERRORS', true); enabled?

    If I cannot see the error message because it is masked by the server, I cannot assist you
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    Default

    Quote Originally Posted by Belazor View Post
    Hi there,

    Can you please make sure that display_errors is turned on in php.ini and that config.php does not have define('SKIP_ALL_ERRORS', true); enabled?

    If I cannot see the error message because it is masked by the server, I cannot assist you
    will do, not much my thing, will have web guy do it, Sorry i did have the plugin disabled while I tried something. it is enabled now again

    Will report back when he checks that out

    THX
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    Default

    fyi while waiting for him to fix what you asked
    when in the admin area and i click a tab to see settings in the vb security control panel this error comes up
    GET Log in - Maryland Shooters - vBulletin Admin Control Panel 500 (Internal Server Error)

    Quote Originally Posted by puritanize View Post
    will do, not much my thing, will have web guy do it, Sorry i did have the plugin disabled while I tried something. it is enabled now again

    Will report back when he checks that out

    THX
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    You'll need to inspect your server error log for the real reason behind a 500 Internal Server Error
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    Hello @puritanize,

    This ticket has now been closed with the status Not A Bug.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
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