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Thread: IP whitelisting no longer taking effect


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    Default IP whitelisting no longer taking effect

    Ever since we upgraded to PHP 7, the IP whitelist function no longer works, in that anyone can access the AdminCP regardless of if their IP is actually whitelisted or not. I have not seen any errors listed in the error log relating to this.
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    The only way this could happen is if another system like CloudFlare is messing with the REMOTE_ADDR server variable. Can you please double check you have not enabled CloudFlare, or any new settings within CloudFlare, recently?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    Quote Originally Posted by Belazor View Post
    The only way this could happen is if another system like CloudFlare is messing with the REMOTE_ADDR server variable. Can you please double check you have not enabled CloudFlare, or any new settings within CloudFlare, recently?
    We've always had CloudFlare's CDN enabled - I would think this would prevent logging into the AdminCP if it was reporting a different IP though, no?


    There have been some settings modified, but nothing that would effect the REMOTE_ADDR variable I don't believe. I did do a quick test to ensure that it was reporting the correct IP in the variable however.
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    Did you change anything else on your forum or your server other than upgrading to PHP 7?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    Quote Originally Posted by Belazor View Post
    Did you change anything else on your forum or your server other than upgrading to PHP 7?
    Nothing from the forum itself was changed. The server was actually formatted and reinstalled with CentOS 7 (from CentOS 6).
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    Assuming you don't have the "Exclude Super Administrators" option enabled and only tested it with your own Super Administrator account, can you let me know the exact steps you took to test this?

    In other words, did you simply try to have them visit the AdminCP, or did you also have them try to login to the AdminCP?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Quote Originally Posted by Belazor View Post
    Assuming you don't have the "Exclude Super Administrators" option enabled and only tested it with your own Super Administrator account, can you let me know the exact steps you took to test this?

    In other words, did you simply try to have them visit the AdminCP, or did you also have them try to login to the AdminCP?
    I did disable the 'exclude Super Administrator' option, but even with or without it enabled it was having no effect regardless of if someone is a Super Admin (we have ~50 people with Forum Admin; I don't necessarily agree with that number but I digress...)

    It doesn't prevent them from accessing or logging into the AdminCP. I did test this myself by attempting to connect via a VPS that isn't whitelisted.
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    In that case, have you tried disabling all other modifications? It sounds like you have a mod conflict.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Quote Originally Posted by Belazor View Post
    In that case, have you tried disabling all other modifications? It sounds like you have a mod conflict.
    I will try that just to rule it out as a possibility, but no new plugins have been added since the OS change.
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    Hello @Devin Lee Clark,

    This ticket has now been closed with the status Cannot Reproduce.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
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