Bug Branding Free

[Nirjonadda]

Branding Free are not work for other usergroup. Branding Free only work for admin usergroup. not for all usergroup?

 

[Fillip H.]

There are no user group checks or differences for Branding Free.

 

[Nirjonadda]

There are no user group checks or differences for Branding Free.

Yes I know but you can check out that Branding Free are not work for normal user. Still showing Parts of this site powered by XenForo add-ons from DragonByte™ ©2011-2018 DragonByte Technologies Ltd. (Details)

 

[Fillip H.]

I can't, actually, as your site is down.

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[Nirjonadda]

Site is online, Yes Branding Free are not work for Xenforo default style, not by usergroup.

 

[Fillip H.]

Make sure you've turned off every form of cache, and make sure that all your Branding Free licenses are associated with a product.

 

[Nirjonadda]

Fixed, This problem with DragonByte Credits add-on. Rebulid will be fixed. Thanks

 

[Nirjonadda]

@Fillip H. Not Fixed, Enable or disabling any add-on will be show Branding only for Xenforo default style. Need Rebulid any DragonByte add-on for remove Branding.

 

[Fillip H.]

Clearly you have some form of cache installed if you are seeing branding that does not exist in your files.

 

[Nirjonadda]

Clearly you have some form of cache installed if you are seeing branding that does not exist in your files.

I am using Redis Cache but this branding only show for Xenforo default style and Rebulid any DragonByte add-on will remove Branding. My other add-on Branding have not this issue.

 

[Fillip H.]

I cannot see this issue in action @ your site not do I believe I still have FTP access. I’ll need both those things in order to assist further.

 

[Nirjonadda]

I cannot see this issue in action @ your site not do I believe I still have FTP access. I’ll need both those things in order to assist further.

Check PM

 

[Fillip H.]

Not a bug, the Tweet Poster mod had not been downloaded AFTER associating the branding free license with the Tweet Poster license, therefore the Branding Free was not applied.

I have uploaded the amended file for you.

 

[Nirjonadda]

Thanks but How to associating the branding free license with the add-on license?

Also I have not find out any thread via support.

 

[Fillip H.]

Thanks but How to associating the branding free license with the add-on license?

Click the add-on license title and choose the parent product license from the drop-down. There will be a flag saying "Unassigned" for any add-on licenses that do not have a valid parent product license.

Once the add-on (e.g. Branding Free) license has been assigned, it cannot be reassigned to another parent product license.

It is also not possible to assign multiple copies of the same add-on (e.g. Branding Free) to a single parent product license.

Also I have not find out any thread via support.

That only shows open tickets, when a ticket is set as Answered it is no longer open.

 

[DragonByte Technologies]

Hello @Nirjonadda,

We hope your ticket regarding Tweet Poster has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.