Bug The Flash-Leaderboard isn't working

[Walkerlos]

Hey,
i've buyed and installed the Pro Version of vBActivity and everything worked nice so far, but i and my members had one problem.

The Flashchart (Column/Pie) in the leaderboard is always showing "Loading..." and nothing happens. Any mistakes i've made, anything i've forgotten?

 

[Fillip H.]

Have you actually gained any points for it to display?

 

[Walkerlos]

Yes, i've selected a few points and members have already gained the places.

 

[Fillip H.]

The flash leaderboards are off on your site atm so I'm unable to see for myself if there's anything on the page that could be causing problems.

 

[Walkerlos]

The flash leaderboards are off on your site

Isn't this the right setting for turning the flash leaderboard on? It was activated the whole time.

 

[Fillip H.]

Ah I see it now, must have been a browser cache issue, my bad.

It's possible it's because of the German umlaut used in some of the phrases. Could you try adding a new English language, switch to that, and see if it shows up correctly there?

 

[Walkerlos]

I've installed the english language pack and tested the flash leaderboard with it. Unfortunately the problem is the same, it's loading and nothing happens.

 

[Fillip H.]

Well then I don't know, sorry.

I'm not the developer of the flash app (I was against adding it in the first place ) - I don't have access to the source code so I'm sadly unable to debug it.

 

[Walkerlos]

That's very regrettable.

 

[Fillip H.]

According to our Terms of Service, you're entitled to a refund as this issue occurs only in pro (not lite) and we are unable to fix it.

PM Cosmic with your paypal email address and he will arrange a refund for you - you may continue to use the pro version even after receiving the refund.

Please accept our apologies for any inconvenience.

Fillip

 

[Walkerlos]

Thank you for bringing this to a good end, as i see now you really care for your customers. I'll likely invest the money in another Dragonbyte-Software.
Greetings, Walkerlos.

 

[Fillip H.]

Update: I have identified the cause of this problem and I have been able to obtain the source code for the Flash script. I should have a fix ready tomorrow if all goes well

 

[Fillip H.]

The fix has now been uploaded, please re-download and re-upload the files (no need to re-import the XML file) and it should hopefully be fixed for you

Sorry for the inconvenience, I had to reverse engineer the source code and learn a whole new programming syntax, pretty much xD