Some of your products just don't work on my big forum.

[Taurus]

I am sorry, but honestly, some of your products just does not work on busy forums. I don't know why....maybe you cannot test it on busy forums, or it is based on working on your site here...

But really...I have bought almost all of your products, yet on most of them, it will just crash my forum.

vbslider....no go

vbshop....no go

vbactivity....no go

vboptimise...no go

ajax threads...no go

Yes....you have many answers...about cutting this down and that down....but still, it just will not work.

I am really not happy, and it probably does not matter, and that is fine, but really! Well....just ban me...

[Papa Bear]

sure they do.or at least they do for me.

[Taurus]

sure they do.or at least they do for me.

Link to your forum please.

[Papa Bear]

why..im not getting in arguing match with you.im just saying they do work ..if they dont for you..well i dont no what to tell ya.

[Taurus]

why..im not getting in arguing match with you.im just saying they do work ..if they dont for you..well i dont no what to tell ya.

They might work for you, like they probably work for most small forums, and that is great. But do not judge me by disliking my post if you don't have all the facts! I own a forum with more than 100 000 members, with more than 30 0000 page views a day, and average of about 150 new members a day. If you are on par with that, and all the mods from DBT works for you, then...and only then you have the right to comment here. Otherwise....thank you....but stay away!

[Decado]

I am sorry, but honestly, some of your products just does not work on busy forums. I don't know why....maybe you cannot test it on busy forums, or it is based on working on your site here...

But really...I have bought almost all of your products, yet on most of them, it will just crash my forum.

vbslider....no go

vbshop....no go

vbactivity....no go

vboptimise...no go

ajax threads...no go

Yes....you have many answers...about cutting this down and that down....but still, it just will not work.

I am really not happy, and it probably does not matter, and that is fine, but really! Well....just ban me...

vBOptimise runs on sites several times larger than yours and improve their performance: vB Optimise - Resource Statistics

Ajax Threads works fine as long as it is configured correctly and not simply applied to every single thread.

There have been no reports of vBSlider, vBShop or vBActivity having issues on large sites either. We run the majority of our products on a forum with around twice as many members as yours (though less concurrent visitors, assuming your stats are at the default 15 minutes timeout) Final Fantasy Forums which helps to give us an idea of performance on larger boards.

I'm really not sure what more you want us to do - there is plenty of evidence from our many customers that the products function just fine on larger boards (again with the exception of AJAX Threads being made available on ALL threads, which we specifically advise against). You seem to be having issues with configuring the products to work with your server and are blaming us for this though?

Just putting information here for the benefit of readers:

You wanted to load 105 images into the slider, all 300+kb each, on your homepage - now you seem to be suggesting that vBSlider doesn't work because loading that many images to your homepage will seriously slow it down?

Regarding vBOptimise - we pointed out your xcache appeared to be having issues and storing some things it shouldn't be, perhaps indicating it was not functioning correctly. You blamed vBOptimise for this and claimed we should tell customers it doesn't work with xcache - even though for customers who can get xcache itself functioning correctly, it does.

With AJAX Threads - you were advised that enabling a short auto refresh on all threads would increase load, again you seem to interpret that as the product not working.

I'm not entirely sure what your issues with vBAA and vBShop are off of the top of my head so I can't comment on those sadly.


In all cases you are blaming the size of your site for your issues, when the issue is you want to do unreasonable things with the products - things your server is unable to handle. I don't feel the post is fair or justified, however you are of course entitled to your opinion.

I think you claiming your site is "too big" for vboptimise to work properly, when it runs and helps sites like mmo-champion.com which is several times larger than your site shows that you are very much mistaken in your claims. Just to reiterate - the issue is that you are attempting to do things your server cannot handle, not that our products are somehow unable to run on large sites.

[Taurus]

Every link I have gone to you thus far you have linked to has meant nothing....I have to go to bed now, but I will take screenshots of all those forums, and even register on them if need be.

I am telling you now...you are going to loose this argument Ian. And I know what this is about.....

[Decado]

I'm kinda confused about what you mean by "has meant nothing". I linked you to sites a similar size than yours or bigger running our products (that you claim don't work) and even to a place where you could see a number of sites similar to your size or larger benefiting hugely from a product you claim doesn't work for big sites (vBOptimise). I'm unsure what other kind of links I could give you?

Please be careful, because making false claims about our products is potentially damaging to our reputation - claiming you can't get the products to do what you want on your particular site is one thing, claiming they don't work on ANY large sites when you were just shown evidence to the contrary, and when you don't have any evidence beyond your OWN site, it potentially libellous.

Iain

[Taurus]

False claims in your eyes yes. I will give you proof of the pudding tomorrow. And please do not put words in my mouth. I never said that your products don't work on other sites. On the contrary...

[Decado]

False claims in your eyes yes. I will give you proof of the pudding tomorrow. And please do not put words in my mouth. I never said that your products don't work on other sites. On the contrary...

You won't mind if i change the title to be less misleading then? Perhaps to "Some of your products just don't work on my forum"? By saying "big forums" (plural) you are claiming it happens on multiple or all forums.

It might also be useful for you to post your server specifications and hosting plan details as well as your site size & statistics.

Iain