Have issues with my url adress website licensed

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Ferruzo

Customer
In the moment i purchase some of your products and before to download i have to put my url i order to tell you guys which will be my licensed adress right?

Ok but after i put my adress (i was putting without www) it made conflict with users that try my forum with www adress, so how you guys can fix this?

I though it was vbulletin issues but then after some test it has to do with your products url licensed.
 
We do not engage in any form of licence checking once our products are installed, so any issues you're experiencing with accessibility to your forum is not related to DBTech :)
 
Yeah, there's no problems with www or non-www, you'll still show up as licenced even if your site is accessed only without www :)
 
My site is accesed by both www. or without but apparently since i starting purchasing dbtech product and put just with out www url as licensed the problems started
 
I don't know what causes that but I am almost 100% certain it's not due to our products - like I said we don't require a user's accessed URL and the URL you entered in the Customer Area to match, they will work fine both from www. and non-www. :)
 
My site is accesed by both www. or without but apparently since i starting purchasing dbtech product and put just with out www url as licensed the problems started

We don't use anything that could cause this - you can test this by temporarily removing all DBTech products. You will find whatever issues you are having are 100% unrelated =)
 
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