Get fatal error when trying to download vbnavtabs pro

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Fatal error: Class 'VBECOMMERCE' not found in /home/dbtech/public_html/dbtech/vbecommerce/hooks/login_process.php on line 2

When i try to download the product in the client area, i get this error everytime i try to login, i have to clear my browsers cache to remove that error.
 
I'm not able to replicate this error at this time, could you please provide step-by-step instructions for how to replicate it?
 
Well i just tried making a quick reply, and got the error, had to clear my cache. I wonder if it's due to signing in through facebook? It happens in both google chrome and mozilla firefox, i was able to download dbseo but when i try to go into vbnavtabs, before i get the dropdown menu where it shows all the versions, i get that error.

If i am able to make this quick reply, it might be a time lapse error. I don't know what more else to say, but it's frusterating cause i need the products.
 
I am guessing it's a time lapse error cause i just downloaded vbnavtabs, it might be due to me signing through facebook. Maybe i can try signing in without facebook to see if it still happens.
 
Ah, I see. It's very possible it's due to the FB integration. I'll disable FB login integration. Thanks!
 
Hello Replicators,

This ticket has now been closed with the status Resolved.

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