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View Issue Info: Clicking on credits does not cause a popup

Category:
Bug
Status:
Not A Bug
Priority:
N/A
Product Version:
Enter the product version you are running in the following format: x.y.x
Example: 1.1.0
2.0.0
Forum Version:
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3.8.6
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Chrome 17, Firefox 11
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Yes
Support Agent:
Darkwaltz4, Belazor

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  • Page 1 of 2 12 Last
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    Thread: Clicking on credits does not cause a popup


    Forum: vBCredits II Deluxe Lite Support

    Questions & Answers for vBCredits II Deluxe.
    Click here to buy!

    1. #1
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      Default After editing default credit, credit edit popup no longer work

      When I click on a user's credit (the one that leads to credits.php), a popup does not show up (or the credits.php throws a 500 at me) after I deleted the original credit vBCredits imported. Even if I don't delete it and instead create another credit and edit the default credit's name, the credit adjust popup will show the original credit no matter which credit I clicked.

      The 500'd vBCredits runs on PHP Version 5.3.8, while the one that does not show popups runs on PHP Version 5.2.13.

      ---------- Post added 7th April 2012 at 00:09 ---------- Previous post was 25th March 2012 at 22:23 ----------

      It's been two weeks, nobody bothers to respond AND others' issue gets answered? Nice support you have there...
      Last edited by tyteen4a03; 31st March 2012 at 00:31.

    2. #2
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      I'll tag the developer, @Darkwaltz4 to make sure he sees your post, sorry for the delay.

      Iain
      Iain Kidd
      Founder & Managing Director
      DragonByte Technologies Ltd www.DragonByte-Tech.com

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      Default

      And a week is gone. Nothing. At all.

    4. #4
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      *cough* hello, and i humbly accept your disdain over lack of response.

      so - do you get any javascript errors when you click the popup? are you able to visit credits.php normally without any 500 errors?

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      Quote Originally Posted by Darkwaltz4 View Post
      *cough* hello, and i humbly accept your disdain over lack of response.

      so - do you get any javascript errors when you click the popup? are you able to visit credits.php normally without any 500 errors?
      I get a 500 on PHP 5.3, and I can visit credits.php normally on PHP 5.2 (can't find any js error)

    6. #6
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      Okay, so it sounds like credits.php is the problem, which in turn breaks the popup.

      Do you know how to access your error log? (usually in something like cpanel). You can visit credits.php, get the 500 error, then immediately visit your logs. That should contain the actual error listed by timestamp, which you can paste here.

      If you are unsure or unable to do this, I will need you to PM me ftp info and an admin login in order to diagnose the problem further. I am running php5.3 without any issues, and error 500 is just a generic "something went wrong" error that your server generates when your error reporting settings are marked to suppress errors publicly.

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      Oh, just realized that it isn't a 500, but instead chrome says ERR_CONTENT_DECODING_FAILED.

      To reproduce this, this should work:
      1. Install vBCredits (custom admincp folder name might be needed)
      2. Add a second credit
      3. Delete the first credit

    8. #8
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      That error indicates an encoding error, and the multiple currency thing is probably a red herring.

      To test, set to No this setting: GZIP HTML Output

      Then visit credits.php - it should work, and so should the popup.
      That is still a bug, just want to confirm first.

    9. #9
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      credits.php now loads, but is giving me errors about vBulletin itself:

      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 55
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 107
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 111
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 119
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 130
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 134
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 142
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 211
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\init.php on line 389
      Deprecated: Assigning the return value of new by reference is deprecated in G:\xampp\htdocs\forums\includes\class_core.php on line 2552

      and the popup still doesn't show up.

    10. #10
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      Edit credits.php and find

      PHP Code:
      error_reporting(E_ALL & ~E_NOTICE); 
      change to

      PHP Code:
      error_reporting(E_ALL & ~E_NOTICE & ~8192); 
      should fix the page and the popup. if that works, turn your gzip output back to ON, and it should still work

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