twolegit

Customer
first my vbshout will not save changes in admincp and my vbdownloads will not save uploads all the info saves just not the file and now my customer area here says i have no licenses please help like i know you will :)
 
oh, i think i might know what happened with my customer area....a while back i asked about adding another site to my account well the site has been slow taking off so we are only using the lite versions of a few mods at the moment (anyways) when i added for some reason it changed my default to that site, i changed it back and deleted the other site and maybe thats what happened :(

i'm more then willing to share admin login info for both so you can be sure everything is on the up and up :)

but my current site listed was and is the site with your license's
 
All your licences are showing up fine, they were "hidden" beneath the N/A tab since they were not tied to a specific site.

I've corrected the members area so the N/A tab is now selected if the Default Site has no licences attached to it :)
 
perfect thank you for that, but i notice that the other site is still listed on those license's is that ok?

and should i post my shout and download problems in the respective forums
 
Your shout and download problems are most likely caused by php 5.3.9 and newer imposing a suhosin-like restriction.

Update max_input_vars to 10000 or more in php.ini.

It's best if you update your licences to point to the URL you're actually using them on, though in fairness I don't think anybody here's gonna suspect you of being a pirate :p
 
lol yeah I'll try to fix that right way :)

but Update max_input_vars to 10000 or more in php.ini. i cant find that file, does my host have to do it?

as always your servces is second to non
 
Go to AdminCP -> Maintenance -> View PHP Info and see the "Loaded Configuration File" then SSH into your server and open that file in nano or vi :)
 
Go to AdminCP -> Maintenance -> View PHP Info and see the "Loaded Configuration File" then SSH into your server and open that file in nano or vi :)

Fillip H., I must say thank you! you gave me the info and after a bit of trial and error (with the confidance that i could seek help for you and your team) i ventured into SSH and have completed the task while learning a few things!

you guys are great!
 
oh and for noobs like me I found this I
f you would like to load your local php.ini file recursively for all your subfolders, you just need to add the following line to your .htaccess file inside the folder where you would like to apply the recursion:

SuPHP_ConfigPath /home/username/public_html/php.ini

The above assumes that you are going to replace "username" with your actual cpanel username and that your php.ini file lives inside of public_html.
and it works :)
 
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