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View Issue Info: Dropdown menu in Safari

Category:
Bug
Status:
Fixed
Priority:
N/A
Product Version:
Enter the product version you are running in the following format: x.y.x
Example: 1.1.0
1.6.0
Forum Version:
Enter the forum version you are running.
4.1.11
Browser:
Enter the browser(s) and version(s) you encounter this issue on.
Safari
Default Skin?
Does this issue happen on the default skin?
Yes
Support Agent:
Belazor
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  • Results 1 to 8 of 8

    Thread: Dropdown menu in Safari


    Forum: vB Post Templates

    Support / Suggestions for vB Post Templates.
    Click here to download!

    1. #1
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      Default Dropdown menu in Safari

      Hey all, we're having a problem with the Post Templates dropdown box. It seems to be appearing only in Safari. It's difficult to explain so I've attached three screenshots; the first is what it looks like from the Quick Reply box, the second is the same thing just scrolled up a bit, and the third is the issue on iOS devices. It seems to be most severe on the iOS devices--you can still select them on the regular Safari browser, but they don't appear at all on iOS.

      Image 1
      Image 2
      Image 3

      As you can see it's happening on the default style in the first two, will try to check iOS on the default style shortly.
      Attached Images Attached Images

    2. #2
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      Belazor's Avatar
      Gil
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      Default

      Unfortunately we are unable to guarantee support for advanced JS features when it comes to mobile devices
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    3. #3
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      Default

      Quote Originally Posted by Belazor View Post
      Unfortunately we are unable to guarantee support for advanced JS features when it comes to mobile devices
      Fair enough, I know mobiles can be a pain, especially iOS.

      It's occurring on the desktop version of Safari as well, though. Any ideas?

    4. #4
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      Default

      Are you sure it's on the latest version of Safari? Chrome is also using a WebKit-based rendering engine, and it works fine there.

      I'm not 100% certain whether Safari is among the browsers we actively support, but in either case I'm not doing anything different with the PT menu than vB is with the Font and Size menus in CKEditor.

      Do those work fine in Safari for you?
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    5. #5
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      Default

      Update: I believe I've fixed it; open up dbtech_posttemplates.css under CSS Templates and add below the width,
      Code:
      	height: 170px !important;
      This fixes the height on both desktop and mobile Safari, however there's still no menu items on mobile Safari (checked on an iPad 2 running iOS 5.1)

      This edit will become standard in the next PT update
      Last edited by Belazor; 30th April 2012 at 17:17.
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    6. #6
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      Default

      Quote Originally Posted by Belazor View Post
      Update: I believe I've fixed it; open up dbtech_posttemplates.css under CSS Templates and add below the width,
      Code:
      	height: 170px !important;
      This fixes the height on both desktop and mobile Safari, however there's still no menu items on mobile Safari (checked on an iPad 2 running iOS 5.1)

      This edit will become standard in the next PT update
      Might be a silly question but all I've got in dbtech_posttemplates.css is this:
      Code:
      <link rel="stylesheet" type="text/css" href="{vb:raw vbcsspath}dbtech_posttemplates.css" />
      Don't recall uploading a css file for this mod and I don't store CSS as files.

    7. #7
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      No, that's dbtech_posttemplates_css.

      dbtech_posttemplates.css (notice dot instead of underscore) is under the CSS Templates heading and contains the actual CSS
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
      Thanks Misty thanked for this post

    8. #8
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      Default

      Quote Originally Posted by Belazor View Post
      No, that's dbtech_posttemplates_css.

      dbtech_posttemplates.css (notice dot instead of underscore) is under the CSS Templates heading and contains the actual CSS
      Whoops! My bad.

      That seems to have done it though, thank you! (:

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