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View Issue Info: AdminCP problem with product enabled

Category:
Bug
Status:
No Response
Priority:
N/A
Product Version:
Enter the product version you are running in the following format: x.y.x
Example: 1.1.0
2.0.1
Forum Version:
Enter the forum version you are running.
4.1.12
Browser:
Enter the browser(s) and version(s) you encounter this issue on.
IE 9, Firefox 12
Default Skin?
Does this issue happen on the default skin?
Yes
Support Agent:
Belazor

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  • Results 1 to 5 of 5

    Thread: AdminCP problem with product enabled


    Forum: vB Optimise Lite Support

    Questions & Answers for vB Optimise.
    Click here to buy!

    1. #1
      Junior Member
      Level 0 (300 Loyalty Points)
      This user has no status.
       
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      Gil
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      Default AdminCP problem with product enabled

      We are running Apache v2.2.22 PHP 5.3.10 MySQL 5.0.45 vB 4.1.2 and XCache 2.0.0
      and vBOptimize 2.0.1. The site is running great! However, in the admincp, when I try
      to save a template or plugin for example, I get a white page. I see no errors in apache
      or php or anything. When I disabled the vBOptimize product, it all started working again
      just fine. vBulletin support has said all of my permissions and settings are correct but
      that they can't support third party plugins which I would expect.

      Do you have any idea why this may happen? I have been all over the post on vB that tells
      you why you normally get a white page. This only happens with vBOptimize Lite enabled.
      Thank you!
      Rick

    2. #2
      Founder
      Level 5 (3,164 Loyalty Points)
      is finally done working on vBShop
      for now xD
       
      I am:
      Sneaky
       
      Belazor's Avatar
      Gil
      55,710 (460,361 Banked)
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      Belazor Points (Total)      $ 0.00
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      Location
      Glasgow, Scotland
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      Default

      If you enter AdminCP under Maintenance -> View PHP Info, is display_errors set to On?

      If not, can you add this directly beneath <?php in config.php:
      PHP Code:
      ini_set('display_errors'true); 
      PHP errors wouldn't show up in Apache's error logs (unfortunately, oh how I wish they did) and PHP's internal error logging can apparently be spotty (I believe we have them enabled here on DBTech but it seems random when the error_log files actually get created...) so that's why I'm seeing if there's any errors PHP is simply hiding from us. Sneaky little bastard it is


      If that does nothing of note, could you please PM me with an FTP account and an AdminCP account? If so, I'll hopefully figure something out
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    3. #3
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      Gil
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      Default

      I've made the mistake to enable Xcache instead of filecache.

      I have the same problem. Nothing I do on admin produces a result. Can I delete vBoptimse settings so I can return to default? Or Can I delete manually all files and reset them?

    4. #4
      Junior Member
      Level 0 (0 Loyalty Points)
      This user has no status.
       
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      Gil
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      Delfi Reinoso      $ 0.00
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      Default

      I've made the mistake to enable Xcache instead of filecache.

      I have the same problem. Nothing I do on admin produces a result. Can I delete vBoptimse settings so I can return to default? Or Can I delete manually all files and reset them?

    5. #5
      Development Team
      Level 31 (16,306 Loyalty Points)
      is is Pulling my hair out trying
      to code
       
      I am:
      Wtf
       



      Ozzy47's Avatar
      Gil
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      Default

      Hi Delfi Reinoso, could you please start your own thread, as this one is over a month old it is already flagged as no response and will not be recognized by our tracking system.

      vBDonate has won Mod of the Month for January 2013 at vBulletin.org. Thanks to everyone who voted and made this happen.


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