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View Issue Info: vBShout not working for 1 user!

Category:
Bug
Status:
Not A Bug
Priority:
N/A
Product Version:
Enter the product version you are running in the following format: x.y.x
Example: 1.1.0
5.4.8
Forum Version:
Enter the forum version you are running.
4.1.11
Browser:
Enter the browser(s) and version(s) you encounter this issue on.
Firefox, Chrome, IE, Comodo Dragon
Default Skin?
Does this issue happen on the default skin?
No
Support Agent:
Belazor

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  • Results 1 to 8 of 8

    Thread: vBShout not working for 1 user!


    Forum: vBShout Lite Support

    Questions & Answers for vBShout.
    Click here to buy!

    1. #1
      Junior Member
      Level 0 (0 Loyalty Points)
      is wassssup guys!
       
      I am:
      Sneaky
       

      Gil
      69 (0 Banked)
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      lbalancel      $ 0.00
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      Exclamation vBShout not working for 1 user!

      I'm a mod on a site and we have a all users shoutbox and a staff shoutbox, and the staff shoutbox will not load for me and only me. http://puu.sh/qjzj I get the forever loading error. Help please!

    2. #2
      Founder
      Level 5 (3,164 Loyalty Points)
      is finally done working on vBShop
      for now xD
       
      I am:
      Sneaky
       
      Belazor's Avatar
      Gil
      55,747 (460,361 Banked)
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      Join Date
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      Default

      Please check Firefox' error console.

      Do note that version 5.4.8 is no longer fully supported, so we will sadly be unable to assist with any issues in the code itself.
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    3. #3
      Junior Member
      Level 0 (0 Loyalty Points)
      is wassssup guys!
       
      I am:
      Sneaky
       

      Gil
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    4. #4
      Founder
      Level 5 (3,164 Loyalty Points)
      is finally done working on vBShop
      for now xD
       
      I am:
      Sneaky
       
      Belazor's Avatar
      Gil
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      Default

      I believe that's to do with the font family used in your skin. I'm not quite sure how to fix it, though.
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    5. #5
      Junior Member
      Level 0 (0 Loyalty Points)
      is wassssup guys!
       
      I am:
      Sneaky
       

      Gil
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      Default

      Quote Originally Posted by Belazor View Post
      I believe that's to do with the font family used in your skin. I'm not quite sure how to fix it, though.
      http://puu.sh/rktr is the error i get like i told you but now its not working for another user as well.
      Last edited by lbalancel; 24th April 2012 at 23:53.

    6. #6
      Founder
      Level 5 (3,164 Loyalty Points)
      is finally done working on vBShop
      for now xD
       
      I am:
      Sneaky
       
      Belazor's Avatar
      Gil
      55,747 (460,361 Banked)
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      Default

      Yeah, but like I said in the quote it's to do with the font family you set in your skin, unfortunately being not a skin coder I couldn't tell you where exactly to go to fix it - the error exists because you use the ' symbol in the font-family, and vBShout reads the font from your skin to determine the default font.
      Fillip Hannisdal
      Founder & Programming Director
      DragonByte Technologies http://www.DragonByte-Tech.com


      Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
      Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
      Please do not Private Message Decado with support requests or forum errors.

      When I say "Hotfix Released" it means you should re-download the product and re-upload the files.

    7. #7
      Senior Member
      Level 1 (1,474 Loyalty Points)
      is Elite
       
      I am:
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      Force's Avatar
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      Default

      had the same problem with one of my skins could not tell u how to fix it but only way would be to login to ur admin panel once i see it i will know

    8. #8
      Junior Member
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      is wassssup guys!
       
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      Gil
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      Quote Originally Posted by Force View Post
      had the same problem with one of my skins could not tell u how to fix it but only way would be to login to ur admin panel once i see it i will know
      Im not an admin lol where would it be?

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