Question Just installed lite. Cannot view posts.

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Jasonb

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Fresh install of lite version. I can look at categories but cannot view posts. It redirects posts to, xxxxxx.com/forum.php


When I look at the forum categories are showing xxxxx.com/whateverelse/ then redirects. No old posts or new threads worked.

I had to disable the seo and rebuild thread and forum info in maintence just to get old links working. At the point new posts done while testing the SEO were not visable and still redirected back to main page.
 
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Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Hello Jasonb,

This ticket has now been closed with the status Answered.

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If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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