Status
Not open for further replies.

qpurser

Customer
Hey guys,

I am looking to replace Ted's review mod with yours and installed it on my test server.
No major issues so far however I am stuck getting the ratings to work.
I have set in the "instance" options the usergroup "administartor" to be able to rate reviews but it shows nowhere the option to do this.
Am I missing something?
 
Sorry for the problems and the delay in responding. My hard drive crashed and it took me a while to get my system back up.

Could I get temp admin access to take a look? Or create me a temp account and add me to a group that has access to rate.

For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it
 
No worries Dylan.
I know you guys are always very quick replying to our issues and I was thinking there must have been something wrong.
Hope you have your system up and running again without to many troubles.

Sent you a PM

Michael
 
Mostly back up. Just sucks because I lost a lot of code. Not anymore though, have any automatic cloud sync setup now on all my development areas heh.

I fixed the ratings. If you go into the ACP, you setup the rating questions in there then you associate the questions with the review instance. This way you can have different questions for different instances. You just didn't have any questions matched up :)
 
Status
Not open for further replies.

Legacy DragonByte Reviews

vBulletin 4.x.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
190
Customer rating
0.00 star(s) 0 ratings
Back
Top