Question What have I done wrong?

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gajinoz

Customer
I have just downloaded and installed thread ratings on vers 4.1.7

Everything appeared to load OK and I've been through the settings. However it doesn't appear to be working properly, I get a box with the big star in it at the top right of the thread title and some stars to click on to rate but:

1. clicking on the stars does not appear to be doing anything.
2. The question I configured does not show.
3. The star has a zero in it even though I know two people have tried to use it.
4. When I go into the ACP to use the management tool I get a database error telling me a table doesn't exist.

Where have I gone wrong?

If I can get this working I'd like to get the pro version.

Thanks
 
Hi,
Try setting up a rating question and associating it with the rating instance. That's something we have to work on in the next version, being able to have a condensed view that doesn't require a question associated with the rating instance.
 
OK, I can now see the rating but how do I get the questions to actually show up in the box over the thread?
 
I think I have it all working now. Two more questions:

If I buy the pro version do I need to remove the lite version including all uploaded files or just reinstall and overwrite the XML file?
Will the ratings gathered with the lite version disappear when I install the pro version?
 
You can just overwrite the files and import the xml over the old. No need to uninstall. If you do it that way it will retain your current ratings, questions, etc. If you want to clear it out and start from scratch then you could uninstall before you install the new one. That will delete the tables/fields and recreate them when you install the pro.
 
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Legacy Thread Ratings

vBulletin 4.x.x
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DragonByte Technologies
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