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Steris56

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not sure if this is a pro thing or not i was testing this out after i installed this tonight was just wondering in new posts the image for a thread being rated dosent show up

as shown in this pic

126.png


how would i go about making this appear thanks that is if its not a pro feature

thanks
 
Do you have a thread that's been rated? It wont show until a thread has been rated. If you have one that's rated and it's still not showing let me know. I'll probably need a temp admin account to check it out.
 
well i gave a thread a 10 out of 10 on 2 posts but its not showing in new posts do you have any idea why it wouldnt show
 
Could you please create and PM me with a temporary AdminCP account? I'll check it out, it should be showing the image for rated threads.

For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it
 
Dylan thank you for responding however i am the type to try to work things out on my own before handing over any admin accounts that is last resort to me you are a little quick on the draw to pull that card lol

anyway i have tested this further and have come to this conclusion when i go into a forum lets just say announcements for example the image is present and seems to be working good at that point i guess the confusion is this i went to new posts page or what's new and was not seeing that there hence the question ...

so i guess my new question is does or is the image supposed to appear on that page ?? if no how would i get that to show up there ???

thanks
 
Ah, no, the image just shows on the forum list, I'll look and see what I'd need to do to add it to the what's new page. Not sure how it would fit in there though.
 
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