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Please edit the issue above and enter the URL of the website you're running / interested in running the product on.
Please note that an incorrect or invalid URL will mean we are unable to provide support.
Only DBTech staff see your URL.
 
Hi there,

Your site is actually listed on our piracy tracker as having an illegal version of Advanced Post Thanks / Like - we checked manually and there are indeed unlicensed pro files for this mod on your server.

Please remove any stolen DBTech files from your server. For obvious reasons we do not provide support to people who steal our products.

Regards,
 
Hi! I really sorry! I removed all unlicensed files! I was checking them offline and forgot to remove when was uploading to server... Once more my apologies for such behavior! Sorry that this lead to not getting any further support as your products are quite good even with LITE versions... anyway, my question can be answered simply by manually turning off vbulletin rankings in Forum management but if you can fix my issue it may be helpfull for others!

Thanks!
 
Hi, the setting should disable the vB Ratings, it does on my 4.1 and 4.2 dev anyway heh.
Can you try something to make sure? Change the setting to No and verify the forum has vB ratings again, then set it to Yes and see if it disables the ratings. Remember to refresh the forum page inbetween :)
 
We have the same issue, vB ratings are still usable even though they are set to no.

Also, I'm not sure if you're aware of this but this hack is not compatible with Macs (Safari). The star with the number does not match up. I've verified this with several people. Ca post a screenshot if you need.
 
We have the same issue, vB ratings are still usable even though they are set to no.

Also, I'm not sure if you're aware of this but this hack is not compatible with Macs (Safari). The star with the number does not match up. I've verified this with several people. Ca post a screenshot if you need.

Can you try setting the disable ratings to No then back to Yes and see if that fixes it?
Please post a screenshot, I'm looking at it through Safari and I don't see a problem. It's a virtual safari so I don't know how close it is to a physical Mac installed one.
 
Can you try setting the disable ratings to No then back to Yes and see if that fixes it?

That was the first thing that I tried. No joy.


Please post a screenshot, I'm looking at it through Safari and I don't see a problem. It's a virtual safari so I don't know how close it is to a physical Mac installed one.
When you say 'virtual' Safari do you mean windows version? Screenshot is below. Also, it has other issues as well, in-fact nothing on the mod really works as intended. I can only go up to 5 stars, none of the other ones work. And the place where the questions are supposed to show up (interesting, funny, on topic, helpful, etc) never shows up. The pro version has some nice features but if the lite version doesn't even work then there's no use in buying it.
 

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That was the first thing that I tried. No joy.



When you say 'virtual' Safari do you mean windows version? Screenshot is below. Also, it has other issues as well, in-fact nothing on the mod really works as intended. I can only go up to 5 stars, none of the other ones work. And the place where the questions are supposed to show up (interesting, funny, on topic, helpful, etc) never shows up. The pro version has some nice features but if the lite version doesn't even work then there's no use in buying it.

No, I use one on spoon.net so I don't have to worry about upgrading. I can't replicate the problem with the safari on there though. Do you see the same thing on here?
 
Do you see the same thing on here?

I tried looking today but I couldn't find a star image anywhere (site is actually a pain to navigate) but I'm pretty sure that I did see the same thing on another day that I was here. If you have a link for where the ratings star appears I can check it to be sure.

Also, to be clear, the star image in the posts DOES appear correctly (see screenshot) which is why I feel it must be a bug or code issue.

If it was a Safari issue then the problem would show up in both places.
 

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Is it on a site that I can access? It's hard to troubleshoot the issue without accessing your site to see what's causing it since it works fine here and on my local dev.
 
Currently the site is down so MarkB at vB can work on fixing my admin account. I'd prefer to have one person at a time messing around with it so that they don't conflict with something.

I'm thinking of first reinstalling this hack because several other strange things have happened with it.

Today I noticed that the copyright wasn't appearing and I KNOW I didn't mess with anything and I KNOW you guys have copyrights everywhere, so I double checked to see if the mod was disabled, it wasn't. So I checked the version thinking that maybe there is a newer version, but it gave me an error also. It said "Version check failed. No version number was found at this location. The URL for the version check may be incorrect, or the server may be experiencing problems. Please try again later.".

There is just too many things going wrong with this mod and there must be a simple explanation. I used to have your copyright mod installed but it was removed because of poor wording, so maybe that caused some issues when it was removed. I'm sure there's a simple explanation for all of these errors. I'll post results after I install the hack again later tonight.
 
Just re-installed it.

All the same issues as mentioned above.

Maybe it's set up wrong. I have 5 questions set up (just like on this site).

What is a "Thread Rating Instances"? I have one set up (it's marked as "test").

For "Editing forums - permissions" should it be set as test or none? This setting doesn't seem to do anything.
 
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Let me know when I can get access, something sounds really out of whack. That setting tells what rating instance works on which forum. So you can have one with a set of questions and another different instance on a different forum with different questions.
 
OK site is back up and everything except for this hack is working correctly. I'm not sure if you can see the site address posted above or not. Let me know if I can assist you with directions there. I'm very tempted to just delete it as nothing on it has ever worked correctly. Hope you can figure out why it doesn't work, but for the record I've seen others complain about visual issues with this hack, including not being able select all the stars.
 
OK site is back up and everything except for this hack is working correctly. I'm not sure if you can see the site address posted above or not. Let me know if I can assist you with directions there. I'm very tempted to just delete it as nothing on it has ever worked correctly. Hope you can figure out why it doesn't work, but for the record I've seen others complain about visual issues with this hack, including not being able select all the stars.
You didn't post the url or send me any access credentials.
 
You didn't post the url or send me any access credentials.

Sorry Dylan. Please see this thread for more information as to why I can't do anything anymore.

Quite frankly I'm a little peeved that this security hack would have a loophole to block the main admin from their own forum :RpS_cursing:

Until someone from dragon tells me how to undo this damage, I can't do anything. Thanks for understanding.
 
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