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alhidaya

Customer
Hello,

I installed the slider. It runs in the forum but not in the cms. I programmed the same functions. The widget is installed but I see nothing in the cms.
 
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Did you add the widget, vBSlider to your layout, ACP / vBulletin CMS / Layout Manager ?
 
OK, did you specify any Articles Quantity or Threads Quantity in the CMS Widget Settings?
 
Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Hello,

Sometimes the slider appears and sometimes it disappears on its own. Could you help me fix it
 
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That sounds like a cache issue, are you able to reliably reproduce the slider disappearing?
 
I do not understand your question. I have my slider that appears and disappears. What should I do. I followed the installation normally
 
Is there anything you can do, a page you can visit or anything that will make the slider disappear on command?
 
The slider disappears when I turn on my page cms. It is not normal that I did not set the slider. When I click to go to the page cms, and it is now when I go back on the page, it is absent. That nothing more ....

I've never had a problem with the product DbTech. I don't understand why it is not fixed

I think I'll finish the uninstall, unfortunately
 
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I really wished a slider but I am forced to uninstall. We found no solution to my problem. I wanted to test the free to view before taking the pro. Thank you. goodbye
 
Goto the vBCMS widget manager and configure the widget. Change the cache time from 5 to 0 and see if the problem goes away.
 
Hello,

I uninstalled the vbslider. All day, I tried to find a solution
:RpS_bored:. Thank you for your answer but I couldn't test it know because I uninstall. When I have the motivation to reinstall, I will answer your question

About the waiting time I reinstall this slider :eek:

Thank you in advance for your understanding

See you later
 
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Legacy vBSlider

vBulletin 3.8.x vBulletin 4.x.x
Seller
DragonByte Technologies
Release date
Last update
Total downloads
838
Customer rating
0.00 star(s) 0 ratings
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