VAT issue

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Is your PayPal account registered in a EU country? PayPal might be charging you VAT incorrectly but I'll need a bit more information so I can determine why that is.
 
My Paypal accounts are registered in Australia, however I didn't even get to that stage of the process. After adding DBSEO to my basket, when I go to checkout, it shows VAT at +US $19.99 - this is before I click Proceed to Checkout
 
That might be a GeoIP error then, as we use this to check someone's IP whether VAT is required. I've edited your account to flag it permanently to be tax exempt, so you should no longer see this notice nor should it appear in PayPal.
 
Yeah I checked your post IPs as well and there shouldn't be any problems, it's very strange. I'll investigate further and see if I can find any reason why this was happening :)
 
Hi,

I'm having the same problem, also based in Australia but the store wants to charge me VAT. I also sent a message directly via the contact form before spotting this thread.

Thanks,
 
Hello kevinh,

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