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overhere

Customer
Hello,

On the main forum page on this website you see small green + & red - tabs saying 'Favourite This Forum' etc.

Can you tell me which one of your mods this is?

Thanks,

O.H.
 
Can you please tell me what mods the following features belong to - these appear under 'My Profile':

Status Changes
Use Wall

Thanks.
 
status.jpg

Thanks, but there is some confusion - I definitely purchased & integrated the mod 'User Status & Moods' Branding Free - like all my other BTech mods. You can see the mod in my website in the attached photo.

- But, I can no longer see 'User Status & Moods' mod (Branding Free) listed in my Customer Area? Where has it gone?
(I can only see ' Mood Icon Pack: Colours' listed in my customer area 2 times?)

- 'Mood Icon Pack: Colours' - can you give me a link to where this is...

Regards
 
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I don't believe a Branding Free option for USM ever existed - it doesn't have any branding.

The mood icon pack is not publicly available any more, you can still access and download it from your Customer Area, though :)
 
I don't believe a Branding Free option for USM ever existed - it doesn't have any branding.

The mood icon pack is not publicly available any more, you can still access and download it from your Customer Area, though :)

- But I paid the branding free licence fee $29.95 at User Status & Moods - DragonByte Tech | vBulletin Mods & Addons

- The purchase option of branding free licence is still present at this link?

- Are you saying that USM is no longer on my purchased mods list because you have stopped selling USM? When you remove a mod does it automatically delist from a customer's list of purchased mods?

- And I assume there will no further updates for USM? What if I get a bug in my USM?
 
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- But I paid the branding free licence fee $29.95 at User Status & Moods - DragonByte Tech | vBulletin Mods & Addons

- The purchase option of branding free licence is still present at this link?

- Are you saying that USM is no longer on my purchased mods list because you have stopped selling USM? When you remove a mod does it automatically delist from a customer's list of purchased mods?

- And I assume there will no further updates for USM? What if I get a bug in my USM?

That image is an error - the product isn't for sale (nor has it ever been). You will notice there is no purchase link on that page. If you are sure you purchased it please PM me with the information of the exact purchase/paypal transaction and i'll look into it for you. We can't find any evidence of it ever existing in our system.

It is not on your list because it was never for sale - we do not ever remove mods from a customers list.

USM will be updated the same as any of our free mods - as and when space is available for them.

Sorry for any confusion,

Cosmic
 
This is not making sense - when you say that "That image is an error - the product isn't for sale (nor has it ever been).", what exactly do you mean by this? Are you saying that USM is listed under your Free Mods for no reason? The branding fee is licence fee is $29.95 - I have definitely purchased the branding free. I have USM installed in my website. You've lost me...
Can you tell me - I definitely paid the branding free licence fee for this (I am trying to track when I paid this fee); now, where would I have paid this fee? (I have USM branding free on my website?). Where is the branding free paid link gone?
Basically, why do you have the branding free fee of $29.95 showing if there is no link at which to pay this?
You lost me...
Regards.
 
This is not making sense - when you say that "That image is an error - the product isn't for sale (nor has it ever been).", what exactly do you mean by this?
We mean that never in the history of DragonByte Tech has there been a product called "[AddOn] Branding Free: User Status & Moods".

Are you saying that USM is listed under your Free Mods for no reason?
It's listed under Free Mods because it's a free mod, it has no cost associated with it.

The branding fee is licence fee is $29.95
There is no branding free licence for User Status & Moods, it does not have any branding.

I am trying to track when I paid this fee
Please do :)

Where is the branding free paid link gone?
It never existed.

Basically, why do you have the branding free fee of $29.95 showing if there is no link at which to pay this?
Like Cosmic said, the image showing the branding free of $29.95 was put up in error (it was a mistake to put $29.95 on the image) - there is no branding free fee of $29.95 or any other sum of money.

User Status & Moods does not have any branding, and as such does not have a Branding Free fee :)
 
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