<![CDATA[DragonByte Tech | vBulletin Mods & Addons - Website / Company Feedback & Suggestions]]> http://www.dragonbyte-tech.com/ en Sat, 18 May 2013 17:05:17 GMT vBulletin 60 http://www.dragonbyte-tech.com/images/dragonbytev2/misc/rss.png <![CDATA[DragonByte Tech | vBulletin Mods & Addons - Website / Company Feedback & Suggestions]]> http://www.dragonbyte-tech.com/ Not profesional to customers http://www.dragonbyte-tech.com/f8/not-profesional-customers-11247-new/ Sat, 27 Apr 2013 19:24:58 GMT I will start this thread with Decado's answer before few weeks ...

Quote:
The forum system means customers with the same/similar issues can easily find the solution to their problem - most of the time the issue is something simple (e.g them forgetting to set their user to super administrator to see the options), and if we had to answer the same questions over and over again instead of people being able to read them in the forum support would take two or three times longer than it does now, and we would never release any updates.
I bought vbQuiz and paid 29.03. 2013...downloaded product version 1.2.7 and installed on my main site and I get "similar" problem like one customer 31.10.2012 with product version 1.2.5 - http://www.dragonbyte-tech.com/f93/v...two-time-9583/

In meantime you had 2 product updates and did not fixed "similar" problems. I must read back posts 5 months old. Did you think that is ok? Want just simple answer from you.

You mean that customers should go back 4 - 5 months to found "similar" problems - in my opinion You should upgrade products with those "similar" problems. Now is my question - are you really serious company what take care about your customers and their time and money? (We customers also pay taxes for Your company what is very unusual - You have no taxes for profit - we pay all)

regards

bosss ]]> bosss http://www.dragonbyte-tech.com/f8/not-profesional-customers-11247/